Editor's Rating Overall: n/a Features: n/a Stability: n/a Usability: n/a Interface: n/a User Rating Overall Usability: Stability: Functionality: Installation: Appearance: Help: Uninstall: Price: 0 Ratings
Short description: FAQ and issue tracking software. Winner of the User`s Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales (http://www.supportwizard.com/customershow.htm). The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional money back satisfaction guarantee. Power Rank:
Program: SupportWizard 6 Version: 6 Size: 36 MB License: Shareware Operating Systems: Win 3.1x, Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows CE, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC Price: $0.00 [ Buy Now ] Last update: 2004-05-05 Publisher: SupportWizard Languages: Status: Major Update Category: Screenshots The purpose of the screenshots here is to give you a general idea of how the product looks. Recentsoft.com is not responsible for the content of these sceenshots. [ Suggest to a friend ] [ Add to my favorites ] [ Add to my bookmarks ] [ Add to my version alerts ] [ Add to my price alerts ] [ Report broken link ] [ Report problem ] Version history: SupportWizard Reviews: Be the first user to review this product! Review SupportWizard Your Name: Rating: < Select > Awful Bad Usable Good Excellent Comment:

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