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Short description: Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues. Power Rank:
Program: BridgeTrak Help Desk Software 7.0 Build 166 Version: 7.0 Build 166 Size: 45.12 MB License: Demo Operating Systems: WinXP, Windows2000, Windows2003 Price: $995.00 [ Buy Now ] Last update: 2007-11-15 Publisher: Kemma Software Languages: Status: Minor Update Category: Helpdesk & Remote PC System Requirements: Pentium Processor700mhz+, 512MB RAM, 80mb What's new: Build 163 offers a number of product fixes and offers customer reports, using Crystal Reports, as a seperate download Screenshots The purpose of the screenshots here is to give you a general idea of how the product looks. Recentsoft.com is not responsible for the content of these sceenshots. [ Suggest to a friend ] [ Add to my favorites ] [ Add to my bookmarks ] [ Add to my version alerts ] [ Add to my price alerts ] [ Report broken link ] [ Report problem ] Version history: BridgeTrak Help Desk Software Reviews: Be the first user to review this product! Review BridgeTrak Help Desk Software Your Name: Rating: < Select > Awful Bad Usable Good Excellent Comment:

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