Editor's Rating Overall: n/a Features: n/a Stability: n/a Usability: n/a Interface: n/a User Rating Overall Usability: Stability: Functionality: Installation: Appearance: Help: Uninstall: Price: 0 Ratings
Short description: versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more... Power Rank:
Program: VersaSRS Help Desk 3.3.0 Version: 3.3.0 Size: 6.99 MB License: Freeware Operating Systems: WinXP, Windows2000, Windows2003 Price: $0.00 Last update: 2007-06-15 Publisher: VersaDev Languages: Status: New Release Category: Helpdesk & Remote PC System Requirements: MS Win 2000/XP/2003 Server, IIS, .Net 1.1, MS SQL Server 2000 or Free MSDE What's new: Major Upgrade Screenshots The purpose of the screenshots here is to give you a general idea of how the product looks. Recentsoft.com is not responsible for the content of these sceenshots. [ Suggest to a friend ] [ Add to my favorites ] [ Add to my bookmarks ] [ Add to my version alerts ] [ Add to my price alerts ] [ Report broken link ] [ Report problem ] Version history: VersaSRS Help Desk Reviews: Be the first user to review this product! Review VersaSRS Help Desk Your Name: Rating: < Select > Awful Bad Usable Good Excellent Comment:

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